VIPER ’S BUSINESS OUTLOOK

Through individual customer focussed management system, Viper is committed to being the leading supplier - both in quality and service - of cleaning equipment in South Africa and Sub Sahara Africa.

VIPER ’S Mission

Our Motto; Business is fun again. Viper is customer centric - putting ‘you’ our customer first. With our quality products backed by solid ground breaking warrantees and cost efficiencies; we at Viper believe that we are in a position to supply our customers a differential advantage thus making your business fun again.

 

VIPER ’S SERVICE PLEDGE

We commit ourselves to conducting our business in a total ethical and professional manner.

 

VIPER ’S CORE VALUES

• Batho Pele – as Viper we will perpetually put our customers first. The success of our business and our superior service delivery is driven by committed employees.
• Quality – Quality is the conscience of our company. This is the adhesive between ‘you’ our customers and Viper - without quality products and service there is no reason for our relationship to exist.
• Innovation – Viper will strive to deliver superior services and products to keep ‘you’ our customers ahead of the pack. We encourage our employees to continuously improve themselves by giving them the necessary career development support.
• Change– ‘The race for survival in this world is not to the strongest, but to the most adaptive’. We are not going to predict the future and then wait - we are creating the future.
• Profitability – This is the blood of our business. Waste is our enemy and profitability is the key.

Empowerment – Broad Based Black Economic Empowerment is the driving force of our business. Our procurement policy is about sourcing the majority of our services or supplies from organizations with a majority black ownership. This is in line with the governments BBBEE legislation.